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Settings
A guide to your dog walking and pet sitting business settings.
25 articles in this collection
Written by
James Dixon
Allow Customers to Add Prepaid Credit
Allow customers to add prepaid credit to their account without your intervention.
Written by
James Dixon
Updated over a week ago
Your Business
Profile
Add or edit your basic business information.
Written by
James Dixon
Updated over a week ago
Add Your Logo to Scout
Add your logo and color scheme to various parts of the Scout platform to make it your own.
Written by
James Dixon
Updated over a week ago
FAQ: Fully-branded Pet Parent App
Get ready to wow pet parents with your very own pet sitting app 🤩. Fully brand the Scout for Pet Parents app with your own colors and logo.
Written by
James Dixon
Updated over a week ago
FAQ: Apple Developer Account (Fully Branded App)
Written by
James Dixon
Updated over a week ago
Adding Business Hours
Add your business hours to make scheduling even simpler.
Written by
James Dixon
Updated over a week ago
Holiday Availability
Setup holidays for which you'll charge additional fees.
Written by
James Dixon
Updated over a week ago
Scheduling
Scheduling Preferences
How to set up time block scheduling.
Written by
James Dixon
Updated over a week ago
Scheduling Restrictions
Prevent customers from requesting or changing appointments based on a cut-off time or a specified number of hours in advance of the service.
Written by
James Dixon
Updated over a week ago
View Pet Name or Human Name in the Schedule and Dashboard
Display either the pet name or the human name in the schedule and dashboard.
Written by
James Dixon
Updated over a week ago
Backup
What to do in the event of a zombie apocalypse or other internet outages.
Written by
James Dixon
Updated over a week ago
Services
Adding Services
Learn how to set up your services in Scout.
Written by
James Dixon
Updated over a week ago
Adding Additional Services
Learn how to add additional services such as feeding or medication to Scout.
Written by
James Dixon
Updated over a week ago
Surcharges
Automate Fees with Smart Charges
Avoid missing out on lost revenue and save time with Smart Charges.
Written by
James Dixon
Updated over a week ago
Adding Surcharges
Need to add your own surcharges? Look no further.
Written by
James Dixon
Updated over a week ago
Billing
Billing Preferences
Automate your billing and collections on a weekly bi-weekly or every 4 weeks schedule. Connect with Braintree for 100% hands-free billing.
Written by
James Dixon
Updated over a week ago
Accepting Credit Cards
Learn how to use Scout to accept electronic payments via Credit Card and PayPal.
Written by
James Dixon
Updated over a week ago
Sending Invoices
Learn more about invoicing for customers using cash, check or other off-system payment methods.
Written by
James Dixon
Updated over a week ago
Automated Billing FAQ
Answers to questions about Scout's Automated Billing.
Written by
James Dixon
Updated over a week ago
More Settings
Export Your Data
How to export customer, staff and pet data.
Written by
James Dixon
Updated over a week ago
Adding a Service Agreement
Scrap the paper! Learn how you can use Scout to enable your customers to e-sign your service agreement.
Written by
James Dixon
Updated over a week ago
Gratuity
When enabled, Gratuity for Pet Sitters includes a simple, unobtrusive call-to-action in the pet owner’s appointment summary email.
Written by
James Dixon
Updated over a week ago
Mobile App Settings
Configure the mobile app settings
Written by
James Dixon
Updated over a week ago
Notification Settings
Control administrative notifications
Written by
James Dixon
Updated over a week ago
Leads Form
Choose the best installation method for Leads
Written by
James Dixon
Updated over a week ago