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Your Business

Profile

Add or edit your basic business information.

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Add Your Logo to Scout

Add your logo and color scheme to various parts of the Scout platform to make it your own.

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FAQ: Fully-branded Pet Parent App

Get ready to wow pet parents with your very own pet sitting app 🤩. Fully brand the Scout for Pet Parents app with your own colors and logo.

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FAQ: Apple Developer Account (Fully Branded App)

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Adding Business Hours

Add your business hours to make scheduling even simpler.

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Holiday Availability

Setup holidays for which you'll charge additional fees.

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Scheduling

Scheduling Preferences

How to set up time block scheduling.

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View Pet Name or Human Name in the Schedule and Dashboard

Display either the pet name or the human name in the schedule and dashboard.

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Backup

What to do in the event of a zombie apocalypse or other internet outages.

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Services

Adding Services

Learn how to set up your services in Scout.

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Adding Additional Services

Learn how to add additional services such as feeding or medication to Scout.

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Surcharges

Automate Fees with Smart Charges

Avoid missing out on lost revenue and save time with Smart Charges.

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Adding Surcharges

Need to add your own surcharges? Look no further.

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Billing

Billing Preferences

Automate your billing and collections on a weekly bi-weekly or every 4 weeks schedule. Connect with Braintree for 100% hands-free billing.

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Accepting Credit Cards

Learn how to use Scout to accept electronic payments via Credit Card and PayPal.

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Sending Invoices

Learn more about invoicing for customers using cash, check or other off-system payment methods.

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Automated Billing FAQ

Answers to questions about Scout's Automated Billing.

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More Settings

Adding a Service Agreement

Scrap the paper! Learn how you can use Scout to enable your customers to e-sign your service agreement.

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Gratuity

When enabled, Gratuity for Pet Sitters includes a simple, unobtrusive call-to-action in the pet owner’s appointment summary email.

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Mobile App Settings

Configure the mobile app settings

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Notification Settings

Control administrative notifications

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Leads Form

Choose the best installation method for Leads

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Referral Program

Do you love using Scout? Refer another company and you both get paid!

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