Settings | Free Premium Support, Live Chat, Short Wait Times

Allow Customers to Add Prepaid Credit

Allow customers to add prepaid credit to their account without your intervention.

Written by James Dixon
Updated over a week ago

Your Business

Profile

Add or edit your basic business information.

Written by James Dixon
Updated over a week ago

Add Your Logo to Scout

Add your logo and color scheme to various parts of the Scout platform to make it your own.

Written by James Dixon
Updated over a week ago

FAQ: Fully-branded Pet Parent App

Get ready to wow pet parents with your very own pet sitting app 🤩. Fully brand the Scout for Pet Parents app with your own colors and logo.

Written by James Dixon
Updated over a week ago

FAQ: Apple Developer Account (Fully Branded App)

Written by James Dixon
Updated over a week ago

Adding Business Hours

Add your business hours to make scheduling even simpler.

Written by James Dixon
Updated over a week ago

Holiday Availability

Setup holidays for which you'll charge additional fees.

Written by James Dixon
Updated over a week ago

Scheduling

Scheduling Preferences

How to set up time block scheduling.

Written by James Dixon
Updated over a week ago

Scheduling Restrictions

Prevent customers from requesting or changing appointments based on a cut-off time or a specified number of hours in advance of the service.

Written by James Dixon
Updated over a week ago

View Pet Name or Human Name in the Schedule and Dashboard

Display either the pet name or the human name in the schedule and dashboard.

Written by James Dixon
Updated over a week ago

Backup

What to do in the event of a zombie apocalypse or other internet outages.

Written by James Dixon
Updated over a week ago

Services

Adding Services

Learn how to set up your services in Scout.

Written by James Dixon
Updated over a week ago

Adding Additional Services

Learn how to add additional services such as feeding or medication to Scout.

Written by James Dixon
Updated over a week ago

Surcharges

Automate Fees with Smart Charges

Avoid missing out on lost revenue and save time with Smart Charges.

Written by James Dixon
Updated over a week ago

Adding Surcharges

Need to add your own surcharges? Look no further.

Written by James Dixon
Updated over a week ago

Billing

Billing Preferences

Automate your billing and collections on a weekly bi-weekly or every 4 weeks schedule. Connect with Braintree for 100% hands-free billing.

Written by James Dixon
Updated over a week ago

Accepting Credit Cards

Learn how to use Scout to accept electronic payments via Credit Card and PayPal.

Written by James Dixon
Updated over a week ago

Sending Invoices

Learn more about invoicing for customers using cash, check or other off-system payment methods.

Written by James Dixon
Updated over a week ago

Automated Billing FAQ

Answers to questions about Scout's Automated Billing.

Written by James Dixon
Updated over a week ago

More Settings

Export Your Data

How to export customer, staff and pet data.

Written by James Dixon
Updated this week

Adding a Service Agreement

Scrap the paper! Learn how you can use Scout to enable your customers to e-sign your service agreement.

Written by James Dixon
Updated over a week ago

Gratuity

When enabled, Gratuity for Pet Sitters includes a simple, unobtrusive call-to-action in the pet owner’s appointment summary email.

Written by James Dixon
Updated over a week ago

Mobile App Settings

Configure the mobile app settings

Written by James Dixon
Updated over a week ago

Notification Settings

Control administrative notifications

Written by James Dixon
Updated over a week ago

Leads Form

Choose the best installation method for Leads

Written by James Dixon
Updated over a week ago

Referral Program

Do you love using Scout? Refer another company and you both get paid!

Written by James Dixon
Updated over a week ago