It is possible that Scout could experience an outage at some time. Having a disaster recovery plan is important business. In the last few months, there have been some noteworthy outages across the internet. In October 2016 and again in February 2017, major companies lost access to the internet and people couldn't access the important tools they rely on. While we never intend to have an outage, it is important to be prepared 

How It Works

Every week, Scout will send you an email with a link to download a file. This file is updated on a server once every 24 hours at 2am and contains 3 days worth of backup data. In the event of an outage, this file contains the necessary information to complete your appointments. You can download a copy at any time using the link provided in your email. 

It is best practices to download a copy of this file for offline access once per day.