Skip to main content

Bulk Approval Feature

The Bulk Approval feature helps you quickly approve or deny multiple appointment requests at once instead of handling them one by one. This is especially useful for busy businesses that receive a high volume of booking requests each day.

Paula Andrea Ivanoff avatar
Written by Paula Andrea Ivanoff
Updated over 3 weeks ago

What Is Bulk Approval?

Bulk Approval allows you to:

  • Approve multiple pending appointment requests at once

  • Deny multiple pending appointment requests at once

  • Save time when reviewing large numbers of requests

  • Process requests faster during high-volume periods

This feature is designed for speed and efficiency β€” especially for teams managing many daily bookings.


How to Use Bulk Approval

  1. Go to your Scout Dashboard section.

  2. Pending Approval

  3. Select the appointments you want to process.

  4. Click Approve All or Deny All (bulk action option).

  5. Confirm your action.

All selected requests will be processed at the same time.


Important Behavior to Know

Staff Assignment

  • Bulk approval does not assign a team member in bulk.

  • Appointments approved in bulk will remain unassigned unless they were already assigned.

  • You will need to assign staff manually afterward if needed.

This is intentional β€” the feature is focused on speeding up approval/denial, not scheduling logistics.


Notifications

  • Customer notifications will follow your normal notification settings.


When to Use Bulk Approval

Bulk approval works best when:

  • You receive many requests at once

  • You already know you will approve most requests

  • Staff assignment will be handled later

  • You want to clear the pending queue quickly


When Not to Use Bulk Approval

You may prefer individual approval if:

  • Each appointment needs a different staff member assigned immediately

  • Requests require careful individual review

  • Special pricing or service adjustments are needed per booking


Did this answer your question?