Technology fee refunds requests must be submitted by the pet sitting business.
If you are a pet sitting business and would like to request a refund for technology fees, please contact us through out normal support channels. All requests must be submitted within 30 days of the service completion date.
If you are a pet owner, please submit your request for refund through your pet sitter.
Scout reviews requests for refunds on a case by case basis. Please provide as much detail as possible when submitting a request.