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Request an Appointment

Request an Appointment using Scout's Mobile App for Pet Owners.

James Dixon avatar
Written by James Dixon
Updated over 4 years ago

Add an Appointment

Once you have entered a payment method. You can begin to add appointments by tapping the plus symbol in the bottom right.

Step 1: Add some pets

To schedule, begin by select a pet(s). Tap "continue" to proceed to step 2.

Step 2: Choose A Service

Services, Add-on services and surcharges are customized by the pet sitting service you signed up with. If you have any questions about services or prices, please contact your pet sitting company directly.

Select a service and tap "continue" to proceed to step 3.

Step 3: Set a Start Date

Select a service start date. Select a time. If this is a one-time appointment you can skip past the next section.

Do you want this appointment to repeat.
If you would like to schedule a repeating appointment for the time you selected, tap the "yes" box.

Daily: Repeat this appointment time 7 days a week
Weekly: Repeat this appointment time on the day(s) of the week selected
Bi-Weekly: Repeat this appointment every other week on the day(s) of the week selected

You may leave the appointment open ended or set an end date for the service.

Tap "continue" to proceed to step 4.

Step 4: Pick some add-on services

Select any add on services offered by your pet sitting company. Once you select an add on, select a pet to apply it to.  Tap the "continue" button to proceed to Step 5.e

Step 5: Surcharges

Surcharges are applied by the business based on their company policies. You cannot edit surcharges. Some surcharges are applied automatically and others are applied manually by your service company during their approval process. A list of all surcharges will be included in your weekly payment receipt. If you have any questions, please contact your service provider.

Tap Continue to proceed to step 6.

Step 6: Add some notes

Add any notes you wish to provide your pet sitter. Any notes added to a repeating service, will show up in each appointment in the series. If you would like to add a note to only one appointment, save the appointment without any notes, and edit the individual appointment for which you wish to leave your pet sitter a special note.

Scout recommends using these notes on a one-time basis. If you have notes that pertain to to each visit, we suggest updating your pets profile information directly.

Save your Appointment 

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