Changes in iOS 13 to how location permissions are obtained now require you to go through a second step to ensure that your walks can be tracked while Scout is in the background or your phone is locked.
I have not installed Scout
Install Scout for Dog Walkers from the iOS App Store if you haven't already.
Login to Scout
Start an Appointment
When prompted to allow location, choose "Allow While Using"
Close Scout (no need to kill the app)
Go to your phone Settings
Scroll down and tap on Scout in the application list
Tap "Location"
Select "Always"
You can now return to Scout and location tracking will continue to work even when Scout is in the background or your phone is locked.
I've already installed Scout
Go to your phone Settings
Scroll down and tap on Scout in the application list
Tap "Location"
Select "Always"
You can now return to Scout and location tracking will continue to work even when Scout is in the background or your phone is locked.