Refund Policy

Scout's Policy on Refunds

James Dixon avatar
Written by James Dixon
Updated over a week ago

Technology fee refunds requests must be submitted by the pet sitting business. 

If you are a pet sitting business and would like to request a refund for technology fees, please contact us through out normal support channels.  All requests must be submitted within 30 days of the service completion date.

If you are a pet owner, please submit your request for refund through your pet sitter.

Scout reviews requests for refunds on a case by case basis. Please provide as much detail as possible when submitting a request.

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