Our goal is to remove barriers that make giving gratuity inconvenient.  Let’s face it, a lot of people don’t carry cash, and most ATM’s only spit out $20’s, which might be excessive for certain services. 

To make giving more convenient, Scout includes a simple, unobtrusive call-to-action in the pet owner’s appointment summary email. If a pet owner wishes to tip their dog walker or pet sitter, they are presented with three pre-defined options based on the service price and the ability to enter a custom amount. The gratuity is automatically added to their invoice and reflected in the payroll report.

To enable the ability to leave gratuity:

Navigate to Settings > Billing and scroll down to the "Staff Gratuity" section. Simply toggle the switch to enable gratuity.

To add custom branding to the gratuity page:

Navigate to Settings > Business and scroll down to "Branding." From here you can select a primary and secondary color. Check out the preview to see how your selections will show up to your customers when they choose to leave a tip.

To view gratuity left for your staff:

Navigate to Reports > Payroll. Choose the period for which you would like to pay staff. The gratuity amount is displayed both directly in the payroll summary as well as the payroll detail for each staff member.

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